Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Kristal

I can not express how happy I am with the entire experience at Karl Smith Car Sales. The Mercedes A class that I bought has been a dream ever since I drive away. The car looked fresh, clean and it smelt beautiful. The salesman I was dealing with gave me every bit of information I needed, he was ever know knowledgeable. The approach they had was very friendly but keeping it professional at the same time, if you know what I mean. I enjoy getting in my car everyday. I must have a smile on my face every time I drive it! Thanks again Karl Smith Car Sales! 💗

Michael

Excellent dealership with excellent staff! The two chaps running the place really know their stuff, they was able to answer any question about any car that I fired at them. The team were efficient but not rushed, the attention to detail blew me away! I am highly satisfied with the outcome of the sale. It was a very smooth and quick turn around. To be completely honest, I couldn't for asked for a better sale. The Dacia Duster is an excellent motor that is perfect for its purpose. I can't give 5 stars as that would mean there's no room for improvement and I am big believer on nobody is perfect. A good job well done! A huge thank you to Karl Smiths Car Sales!

Martin

The Ford Connect is mechanically running well,, I have one or 2 little niggles but nothing major, pretty expected when buying a second hand van. I thought the sale was very open and honest, the lads were more than kind enough and they did really help me out which didn't go unnoticed! The service was very much appreciated. I am going to rate a 4 stars, purly just because of the little niggles but the customer care was top draw!

David

Bought a Vauxhall GCT from Karl Smith Car Sales in Blackpool, and it's all smooth sailing! The customer service was great, the team were super helpful and friendly, easygoing"”can't fault the experience. The car itself is a beauty, nice, clean, and tidy, exactly as described. Spotless ride. Easy 10/10! 🚗🌟

Miss Gee

I'm so delighted with my C3! I really put a lot of trust in the salesman at the time because I didn't get the chance to test drive the car but I'm glad I took his word as it runs amazing! I would 100% recommend this dealership to friends and family.

Keeley

The wife was in the market for a new car as her old one was just getting on a bit, so we had a look online and that's when we saw the Clio advertised here at Karl Smith's dealership. After viewing the car and turning it over in the showroom, she was more than happy to go ahead with it and she has been loving it ever since. After buying the car we took it to her uncles to give it a once over and other than missing a bolt for the radio there wasn't anything wrong with it. Unfortunately, I don't give top marks but she drives it every day and she loves it.

Brian

First time visiting this dealership and I have to say that it was great from the very start. It was Justine who looked after us and helped to talk us through the whole sales process, she was so lovely to deal with and we are so grateful for that. Delivery was delayed on the day because there were some issues with the car but they were all sorted and it wasn't too much trouble.

Lanata

It was hard to let go of my Ford Fiesta after having it for 5-6 years, but it was time to let it go and get another car. I went for a Ford Ka as I use the car for smaller trips, so I didn't need a big car. I'm slowly getting to grips with the car now but I don't think it will ever be as good as my Ford. I have used this dealership a couple of times so I know they sell good quality cars.

Mohammed

5 stars for Karl Smith Car Sales, EXELLENT GARAGE! They listen, they take into consideration, they don't push. The guy is highly professional and I can for sure recommend.

James

I couldn't be happier with my purchase of a Kia Sportage from Karl Smith Car Sales. The car is running well, and I have no complaints. It's running smoothly, and I appreciate the reliability after switching from a Nissan Qashqai with issues that I was driving previously. The customer service was excellent "“ the staff were helpful, friendly, and easy to get along with, particularly Justine. I had one query about the service history, and they were responsive and addressed it satisfactorily. Overall, it's been a 5-star experience

Aitor

I love my little Corsa and am very happy with it 😍 The team at Karl Smith Car Sales were a joy to deal with, they took great care of me. In a couple of years time when I am ready for another car I will definately be back.

Karl

The guys at Karl Smith Car Sales are really helpful and friendly. They were happy to advise me when I needed it but never pressured me into a decision. In the end I went with an Astra and I definately made the right choice. I would rate all aspects five stars!

Heath

I came to Karl Smith Car Sales from recommendation, I know a lot of people who have dealt with Jeremy over the years and I have heard good things. They had what I had been looking for in stock and they were the best price so it really was a no brainer. The van has been running really well since the purchase and I am very happy.

Shaun G

We dealt with a fantastic young lad at Karl Smith Car Sales! He was a breath of fresh air, his attitude towards customers was amazing. We popped down a couple of times to view the car before we made the decision to buy and he was always so welcoming and polite, it was like we knew him! The Ssanyong that we bought is a beautiful car and she is a nice ride too! I took it to South Hampton and back the other week and she was absolutely full to the brim and I was shocked by how economical she was! I really can't complain.